Frequently Asked Questions (常见问题解答)

Can I send correspondence to a patient?

Saint Francis can receive and deliver letters and emails to patients. Correspondence to patients is delivered daily by our volunteers. Emails to patients can be submitted online. Correspondence which arrives after a patient has been discharged will be forwarded to the patient’s home.

Are there ATMs at the Medical Center?

An ATM can be found just outside the 托斯卡纳阳光餐厅 (4号入口,低层)

什么食物 & drink options are available at the Medical Center?

  • 托斯卡纳阳光餐厅 – Offers a wide selection of meals and snacks to visitors. Located on the lower level of the Registration Center – Entrance 4.
  • 新鲜健康咖啡 – Offering healthy fast-casual food with ample seating, 还有外卖, 交付, online ordering and catering options. Specializing in pure smoothies, 鲜榨果汁, and nutritious meals such as protein bowls, 包装, 沙拉, 馅饼和汤. Also offering gluten free, vegan, plant-based protein and dairy-free options. 新鲜健康咖啡 is located at 入口8, and is open Monday-Friday 7 am – 7 pm.
  • The Ground-A-Bout at The Friends Café – Offers a full-service espresso bar and savory and sweet treats, including a full breakfast and lunch menu. 位于1号入口, open Monday – Friday 7 am-5 pm, Saturday 7 am-2 pm. 在脸谱网上关注他们 对于特价.
  • 自动售货机 – Vending machines are available 24 hours a day in various locations throughout the Medical Center.

What hours are patients allowed to receive visitors?

We recognize the importance of support from family and friends during your stay. 请参阅我们的 访客指引页 for general visiting hours, as well as visiting hours for specific care areas.

Does the Medical Center have a Gift Shop?

是的! 激发精品 is located in the Tower lobby (入口1), and offers a wide variety of merchandise, 礼物, fresh custom or pre-made floral arrangements, 还有更多.

Does Saint Francis offer notary service?

Notary service is available to patients free of charge. To arrange for this service, ask a member of your patient care team. Please note that proof of identification will be required.

How do I get to Saint Francis Medical Center?

Saint Francis Medical Center is located at 211 Saint Francis Drive in Cape Girardeau, MO.

Take Interstate 55 to exit 96 (Cape Girardeau), then go east on William Street / Route K.

Take Highway 146 to Highway 74 towards Cape Girardeau. 右转进入山. 奥本之路. Turn right on William Street.

Does Saint Francis charge for parking?

No. Free parking is available for patients and visitors in designated areas near each building 在医疗中心校园. If desired, a Public Safety Officer will escort you to your vehicle.

Do local hotels offer discounts to family members of Saint Francis patients?

Can I access my patient record online?

是的, medical records are available electronically through MyChart. Physical copies of records are also available – you may fill out the “Authorization for Disclosure” form prior to visiting the Medical Center to expedite the process.

Is there an online listing of Saint Francis-related upcoming events?

Upcoming events are listed on our 在线活动日历.

Where can I find more information about providers at Saint Francis?

请浏览我们的 在线提供商目录.

Is there a fitness center at the Medical Center?

健身+ at Saint Francis Medical Center, 入口8, offers highly-trained exercise specialists, 私人教练, group exercise/aquatic instructors, 营养师, 最先进的设备, 设施和资源. For those near the Dexter area, 健身Plus Dexter 也是可用的.

Does Saint Francis offer financial assistance?

Saint Francis Healthcare System provides very good care to all patients, even if they cannot pay. If you cannot pay your medical bill(s), Saint Francis offers various options under our 财政援助计划.

What insurance does Saint Francis accept?

You can learn more about insurance accepted at Saint Francis online. 你可能 请求估算 of charges for upcoming procedures/services.

Can I 请求估算 for an upcoming procedure?


You can pay your bill online through MyChart.

Where can I learn more about career opportunities at Saint Francis?

请浏览我们的 职业网站.

How can I contact Saint Francis?

请打电话给 573-331-3000 or you can send an email through our 触点形式.

Does Saint Francis offer language assistance?

Where can I learn more about Saint Francis Healthcare System?

请浏览 我们的部门 page to learn more about Saint Francis Healthcare System, our Mission, Vision, Values and more.